XSYS introduces faster troubleshooting

XSYS has launched Flexo Solution Finder, a new innovative online tool which helps printers and platemakers find solutions to help them optimise production and increase overall equipment efficiency in the pre-press department and in the pressroom. Tailored to each market segment, Flexo Solution Finder will guide users to the optimal printing plate or combination of plate, equipment, and surface screening software, from the comprehensive XSYS portfolio.

22 Jun 2022 | By Rahul Kumar

The tool guides users through a series of simple steps

“At XSYS, we have a wealth of knowledge and expertise in all areas of flexo printing for labels and packaging production. With Flexo Solution Finder, we want to openly share all this information with our customers to make their life easier and their operations more profitable,” said Simon Top, product manager, XSYS. “Each market segment has its own challenges and we have developed solutions to deal more efficiently with these. By visiting the website, users can find the best matching printing plate; combination of plate, equipment, and software; or advice for their specific problem in just a few clicks.”

The tool guides users through a series of simple steps. First, they choose their active segment(s): flexible packaging, tag and label, corrugated pre-print or corrugated post-print, before identifying themselves as a printer (with or without in-house platemaking) or as a repro house/trade shop. Once that has been established, the next step is to choose the ink type and then the substrate, before homing in on the specific area of concern, whether it is costs, print quality, productivity, or sustainability (including health & safety).

Customers can find the answer to a plethora of problems, such as how to avoid plate swelling, ink filling and trail edge void; reduce press downtime or avoid waste caused by dirty highlight dots; minimise complexity in the process overall; improve sustainability by eliminating solvents; lower ink and plate waste; improve productivity and efficiency, and much more. If the issue requires more in-depth analysis, individual technical questions can also be submitted directly to XSYS via the Flexo Solution Finder.

“Flexo Solution Finder was developed as part of our strategy to offer open and flexible solutions that provide customers with the ability to differentiate themselves cost effectively. It addresses the real-life challenges faced by our customers in the packaging industry every day and allows them to find the perfect XSYS product or product combination to solve their problems,” Top added.

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