PrintWeek Awards 2022: Ardour Pack wins Customer Service Firm during Covid-19

Many companies lost the equivalent of more than a crore a month during the pandemic-afflicted months as the business was racked by exceptional costs (cancelled orders, no payments, and in one instance, missing freight). This meant many businesses across the country hit rock bottom.

02 Nov 2022 | By PrintWeek Team

Ardour Pack not only weathered the Covid storm but made a very strong case for packaging in pharma, FMCG and hygiene products. Like many factories round-the-country, they ran their factory as per Covid protocol and government regulations. Like many factories, round-the-country supplies were fast-tracked. Like many factories round-the-country the Ardour team was stretched beyond limits.

Be it supplying capsules for pharma products; supplying self-adhesive labels for hand sanitisers and hand washes. The end result: The Covid crisis pushed Ardour to develop a new vision, encompassing a more thoughtful and more relevant approach to product development and a more empowering and agile customer service culture.

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