HP introduces new global partner programme in India

HP on 15 July unveiled HP Amplify, a first-of-its kind global channel partner programme optimised to drive dynamic partner growth and deliver consistent end customer experiences. Built on a single, integrated structure, HP Amplify provides the insights, capabilities and collaboration tools needed to drive growth as digital transformation and customer purchasing behaviours continue to evolve. The new programme goes into effect from 1 November 2020 for commercial partners with retail partners slated to transition in the second half of 2021.

17 Jul 2020 | By Rahul Kumar

By consolidating HP’s best partner products, tools and trainings into one intuitive programme, HP Amplify removes complexity, making it easier for partners to take advantage of its many benefits and engage customers on a deeper level. Now comprised of just two distinct tracks — Synergy and Power — with clear compensation levels, HP Amplify provides partners with the flexibility to invest in value-added services and capabilities. The more a partner invests in these capabilities, the higher the rewards.

“Today’s buyer expects streamlined, automated and personalised experiences. To thrive in this changing environment — with data as the new currency — requires a combined shift to relate to our customers as individuals, not markets,” said Christoph Schell, HP chief commercial officer. “HP Amplify not only makes it easier for partners to do business with HP — it provides partners with a clear path to ready their business and succeed in today’s environment and beyond — to capitalise on emerging trends and play a central role in the evolving customer buying journey.”

Currently, HP has over 1,400 commercial partners under its India market which also includes business operations of Sri Lanka and Bangladesh. Through these partners, HP engages with customers from the government and enterprise segment and in some cases, they work with customers from SMB and SOHO segments as well.

Customers have dramatically altered how they research and buy technology and how they engage with brands, buying more products and services through digital channels, such as eCommerce, partner portals and marketplaces. At the same time, technology and digital transformation are advancing at an astounding pace while business models are shifting from simple transactions focused on selling products to contractual relationships.

For the IT industry overall, and the channel specifically, it means business as usual is no longer an option. With the introduction of HP Amplify, HP is taking decisive actions to capitalise on these shifts, arming partners for future growth and to deliver a more satisfying customer experience.

“HP and its partners have a tremendous opportunity to reinvent our route to market approach and the way we engage with our customers,” said Gurpreet Brar, head, channel sales and distribution, HP India market. “In order to address these opportunities, there is a need to embrace a new digital-first business model. We’re making this leap together, by investing in our ecosystem to strengthen our shared capabilities,” he added.

Designed to enable progressive go-to-market strategies that cater to a combination of transactional, contractual and hybrid selling models, HP Amplify focuses on three core pillars: performance, capabilities and collaboration.

As the traditional sales model has been upended, so has the traditional channel compensation model. While the new programme will continue to reward partners based on goals and volume, HP Amplify features an innovative measurement and reward system that accounts for the many strategic efforts partners employ throughout the holistic sales process, from registration volume to average sales value and account retention.

Beyond sales revenue alone, HP Amplify measures rewards based on new capabilities, including improving digital skills, service delivery capabilities, eCommerce/omni-channel experiences and secure data collaboration.

HP Amplify is designed to turn data analytics into deeper insights that inspire new strategies and steer innovation. HP will collaborate closely with partners to hone their digital skills, such as automated quotes and ordering, to provide a more consistent customer experience across multiple channels and equip partners with valuable research on the most important pain points in the customer journey.

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