Call Sona Commercial toll-free

“The No 1 requirement of a printing press is paper and how do I get it, is the No 1 question,” said Sanjay Suneja, managing director of Sona. With the toll-free and email service, customers can enjoy the most delightful paper purchasing experience and Suneja says, be it to place an order or enquiry about stock availability, or to know the price or even suggestion over paper, these services will be the central point of contact to ensure the quickest response.

At present this toll-free will be available from Monday to Saturday between 10:30 am to 6:30 pm. However, depending upon the requirement, its working hours and days will be further revised.

Suneja says his company is already equipped with the most advanced ERP (SAP) software and now putting toll-free service backed by a dedicated response team will give his an edge in the market. “With this new service we have actually tried to simplify our response process and taken an attempt to redefine the paper purchasing experience to our valued customers. We are all set to roll out the most promising customer service, and it’s our first step towards meeting our vision.”

He added, “Going ahead, we will continue to add more such customer-friendly practices.”

Headquartered in New Delhi, Sona has it presence in major Indian cities. It represents

Gruppo Cordenons SpA, Italy; Arctic Paper SA, Sweden; Hansol Paper Co Ltd, Korea; and Lenzing Papier, Austria, all high-end fine paper manufacturers.