Join us in this exclusive Service Innovation: The Next Frontier conference to gain useful and practical strategies from prominent leaders and corporations across industries. You will explore strategies and insights that help with maximising your profitability. Your will learn from hands-on workshops on how to leverage analytical tools to understand the VoC and deliver excellent customer experience through service innovation across multiple channels. This conference will unveil the everlasting strategy-possessing the best customer satisfaction is the key to success!
This two days conference will feature two mini workshops and one half day workshop at the event.
Mini Workshop: Voice of Customers
Edward G. Kashmere, MBA, PMP, CSSMBB President and Founder
AllianceMax, US
Mini workshop: Customer Analytics
Carol Hargreaves Chief, Business Analytics Practice and Consultant
National University of Singapore (NUS)
Mini Workshop: Voice of Customers
Edward G. Kashmere, MBA, PMP, CSSMBB President and Founder
AllianceMax, US
Mini workshop: Customer Analytics
Carol Hargreaves Chief, Business Analytics Practice and Consultant
National University of Singapore (NUS)