Capital Color Lab: “Rendering quality services within the prescribed time plays a key role in customer satisfaction”

Mysuru-based Capital Color Lab printed the eye-catching photo albums on its Canon DreamLabo 5000, which it acquired in the second half of 2015. Incidentally, Capital’s is Canon’s third DreamLabo installation in India. The winning albums are of varied sizes, ranging from 6x8-inch to 15x25-inch. All the albums were printed on lustre paper on both sides in sRGB. One sample was printed on glossy paper on both sides.

by Priya Raju | 20/12/2016

Printweek

Shivakumar M, owner, Capital Color Lab

PrintWeek India (PWI): What does the Digital Photo Album Printer of the Year 2016 Award mean?
Shivakumar M (SM): It is a reward for the best efforts that we have put in.

PWI: What's the one thing about Capital Color Lab that very few people know?
SM: We are known for our quality and efficient services.

PWI: What advice would you give to a firm that wants to become like capital Color Lab?
SM: If one wants happy and satisfied customers, rendering quality services within the prescribed time plays a key role.

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PWI: What's the best compliment you've ever received from a customer?
SM: One of the best compliments we have received has been for our speedy and quality service.

PWI: One thing our industry can do to cater to the new opportunities and the new market sectors?
SM: At Capital, we do place our customers in our heart. Customers are our top priority and we keep an open mind for new opportunities and market sectors.

PWI: What's keeping you busy at capital Color Lab these days?
SM: Printing and making photo albums.

Source: PrintWeek