The company boasts its fulfilment network’s nationwide delivery and customer service. With these new inclusions, Amazon now has more than 60 fulfilment centres and more than 25 specialised sites dedicated to its daily essentials and grocery, across India.
Akhil Saxena, VP, Customer Fulfilment Operations, APAC, MENA and LATAM, Amazon, said “The rapid expansion of our fulfilment network accelerates on our commitment to serve and empower small and medium businesses in India and customers. With the increased storage capacity of 43-million cubic feet, we will continue to seamlessly cater to the growing demand of our customers, while offering a better experience with a wider selection and faster delivery.”
He added, “This expansion will also provide a fillip to the ancillary businesses who support us including those involved in packaging, logistics, and transportation, among others while creating meaningful work opportunities across the country.”
According to the company, the new fulfilment centres will enable the company to deliver a smarter, faster and consistent experience for its customers and sellers across the country. It said that some of the new fulfilment centres will be operational ahead of Prime Day 2021.
Amitabh Kant, CEO, Niti Aayog, said, “E-commerce has played a crucial role throughout the pandemic by supporting people, small businesses, and creating thousands of local job opportunities. I am happy to see the focussed investments by Amazon across Indian states in building and scaling the state-of-the-art infrastructure. This will play a critical role in supporting MSMEs jump-start from the economic disruptions of the pandemic and accelerate their journey towards being digital entrepreneurs.”
“The future is digital and our MSMEs must become drivers of this growth. My best wishes to all the Indian MSMEs and Amazon for being committed to the agenda of building a dynamic, vibrant and resilient Digital India,” he added.