Describe your company.
Established in 2000, Om Namassivaya is a digital print house in Visakhapatnam (Vizag), which specialises in variable data printing in digital. Other bulk jobs, which the firm undertakes, includes commercial jobs from education, government and jobber segments.
When did you invest in the Ricoh Pro C 9110 machine?
We have been a Ricoh use since 2015. The first model we invested in was the Ricoh Pro 8120 in October 2015. Subsequently, we have also invested in the Ricoh Pro C 5100 in February 2016 and more recently in Vizag’s first Ricoh Pro C 9110 in November 2016.
What does the machine do?
We use the Ricoh Pro C 9110 for bulk jobs requiring variable data, photos and banner printing with resolutions of up to (1200x4800dpi). It enables us to print on substrates ranging from 60gsm to 400gsm duplex board. It is also equipped to automatically calibrate colours, which helps us deliver consistent output even when we run high volume jobs.
Why did you choose this particular machine?
The capability of the 9110 kit to print at high-speed, is one of its highlight, besides the quality of the output.
Did you look at any other similar machine?
We have been a Ricoh user for the past two years and have been comfortable using the machine.
What features of the machine do you particularly like?
The ability of the press to print on a duplex board along with quality and consistent colour output is what tilted us towards the Ricoh Pro C 9110.
Is there anything you wish it had that it doesn’t?
Not really. We invested in the machine after carefully studying it’s configuration and capabilities. We are happy with its performance.
How fast is it?
The machine can print at a speed of 130 pages per minute of size 13x19.2-inch (A5 size). It has proved to be a product-ive solution due to which our turnaround has improved. We are able to provide faster service to our clients.
How much time or money has it saved?
I would say the money saved is almost five times when you compare with the basic model. Thanks to the press’ speed, our time to market has improved substantially.
Would you say that it offers value for money?
Yes, this machine has helped us attract new customers and potentially increase business from existing ones by offering more options for their information. This machine has proved to be versatile and productive and hence offers, value for the money invested.
How was the installation process?
The installation process was smooth and Ricoh took total responsibility of the installation.
What about the pre- and after-sales service?
The service from the Ricoh team has been prompt and good. The team always ensures the service is quick and as per my expectations.
Who do you think is the machine right for?
Any digital print firm which caters to print jobs with lots of variable data printing with a quality output, should opt for this machine.
Under what circumstances would you invest in another such machine?
In future whenever the volume of jobs grows, we will definitely invest in another Ricoh machine.
Value for money *****
Sambit Misra of Ricoh says, “Vizag-based Om Namassivaya’s investment in the Ricoh Pro C9110 emphasises the customer’s confidence towards Ricoh products and his affiliation to our service and support. In addition to offering stability, Ricoh products also offer the highest flexibility in terms of the variety of media which can be used. We constantly encourage our customers to not only print on paper but extend their services and print on substrates like non-tearable media, PVC, Pet, Tyvek, MetPet, among others. This installation establishes our theory that tier-II and tier-III cities have immense potential for growth.”
COO - PP Business,